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Dateline - December 13, 2006
Minister reassures Victorian veterans regarding their ability to access home care services

  Minister for Veterans' Affairs Bruce Billson today reassured veterans and war widows across Victoria that they will continue to receive high quality home care services as part of a successful program supporting them to live in their own homes. The Department of Veterans' Affairs (DVA) currently contracts around 300 organisations across Australia to assess veterans and war widows and widowers for Veterans' Home Care (VHC) services and to deliver those services. These contracts are due to expire at the end of 2006 and a nation-wide tender process, the first since the start of the program in 2001, has been conducted.

"It is extremely disappointing that the Municipal Association of Victoria (MAV) is trying to scare veterans in the lead up to the Christmas period with its irresponsible and inaccurate statements," Mr Billson said. "Representatives from my department have met with the MAV and fully explained the process, including transitional arrangements that are in place. Instead of considering the facts of the matter it is obvious that MAV president Cr Dick Gross is more interested in playing politics at the
expense of veterans.

"The majority of veterans will be unaffected by this tender process, with the majority of current service providers-including more than 40 municipal councils across Victoria-continuing to provide VHC services. A consortium was formed in at least two regions by councils, to successfully tender for VHC services," Mr Billson said. "In any competitive tender process, there will be some current providers who are not successful. While the MAV would prefer the Government ignore its own procurement policies, a government tender process needs to be conducted in accordance with the Commonwealth Procurement Guidelines. No matter how good a current service provider is, all tenders must be considered equally.

"The Government's focus is on maintaining the high quality of care to the veteran community throughout the change over to new contracts and arrangements are in place to ensure this occurs," Mr Billson said. "Most unsuccessful service providers are putting their clients' needs first and working with DVA to ensure a smooth transition, with current contracts extended if necessary. If veterans experience any disruption to their VHC services or have concerns they should contact their local VHC assessment agency in the first instance or ring DVA on 133 254 or 1800 555 254," he said.